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HSBC Bank - Hanoi

Our customer, HSBC Bank in Hanoi Branch, had a couple of compliments to our employee Nguyen Anh Tu while on duty at Pacific Pace building in 2012.

10 December 2012 16:30

First of all, on behalf of HSBC Bank Vietnam - Hanoi Branch, I would like to send to all the leadership and staff of Long Hai company best wishes and best regards!

Today I am writing to commend the security guard Long Hai who are on duty at HSBC Bank - Hanoi Branch - Pacific Place Building in general and especially the security guard Nguyen Anh Tu.

While on duty on December 6, 2012, Nguyen Anh Tu discovered that a customer entered the transaction at the bank and forgot the amount of VND 2,000,000 at the Banking Hall area. As a professionally trained security guard, Nguyen Anh Tu promptly informed the shift leader and the bank's security staff to seal the object so that the Customer Management department the bank's individual returns to the customer. We highly appreciate the honesty and responsibility in the work of Nguyen Anh Tu, especially when we know that the above amount is not small compared to the salary of the security guard. Our customer was very touched to thank the Long Hai security guard when he received his property back.

With a team of professionally trained, honest and responsible security guards, Long Hai's image is increasingly leaving a good impression in the hearts of customers. To encourage the security guard in general as well as Anh Tu in particular, we request the management of Long Hai company to commend and reward them in a timely manner. Once again, we would like to thank and wish your company more and more development.


Best regards

Regional Director of Northern Branches

Nguyen Duc Thinh



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