🛡️ 5 Things To Do When On Duty in the CCTV Room
1. Stay Highly Focused
Always watch the surveillance screens closely without losing focus, especially during high-risk periods such as nighttime, lunch hours, or special events.
2. Record and Report According to Procedure
Any unusual incident must be documented appropriately in the duty log or management software and reported to the supervisor under established procedures.
3. Check the System Before Your Shift
Before starting your shift, inspect all equipment, including monitors, recording devices, power supply, and network connections, to ensure everything functions correctly.
4. Maintain Surveillance Confidentiality
Never disclose footage or surveillance information to unauthorized individuals. This is essential to protect privacy and internal security.
5. Coordinate Well With Other Departments
If an incident is detected, promptly contact and coordinate with relevant departments (security, technical team, management, etc.) for timely resolution.
🚫 5 Things Not To Do When On Duty in the CCTV Room
1. Do Not Sleep or Leave Your Station
Falling asleep or leaving your station is a serious violation that could result in missing critical incidents and cause severe consequences.
2. Do Not Use Personal Devices for Entertainment
Avoid using your phone or tablet to watch movies, play games, or browse social media during your shift. This can lead to distraction and reduced monitoring effectiveness.
3. Do Not Modify the System Without Authorization
Only authorized personnel or technicians are allowed to configure or modify the CCTV system. Unauthorized changes may cause errors or data loss.
4. Do Not Allow Unauthorized Persons in the CCTV Room
The CCTV room is a restricted area. Do not allow entry to individuals without proper authorization, including acquaintances or unrelated colleagues.
5. Do Not Use the System for Personal Curiosity
Accessing footage out of personal interest or to monitor others without legitimate reasons is unethical and may result in disciplinary or legal consequences.
Monitoring in the CCTV room is not just a routine task but plays a crucial role in ensuring security and safety for the entire facility. By following the five do’s and avoiding the five do n’ts, each shift can be carried out effectively, reflecting professionalism and a strong sense of responsibility from the operator. Always value your role to help build a safe, disciplined, efficient working environment.
