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    Retail

    With extensive experience in the retail industry, we facilitate a secure shopping environment while upholding a professional and customer-oriented image.

    Safety with class

    The incidence of theft in shopping malls has escalated significantly in recent years, resulting in substantial financial losses for large and small retailers nationwide. In this challenging climate, Long Hai Securitas emerges as a leader in the security sector, offering comprehensive solutions to safeguard shopping malls and retail establishments from criminal activities and their valuable assets.

    Long Hai Securitas excels in integrating security measures with outstanding customer service, ensuring that every shopping experience remains pleasurable and secure. Our highly trained and experienced personnel are proficient in addressing the unique demands of this industry, effectively deterring and apprehending shoplifters while upholding a professional and refined demeanor.

    Our personnel undergo extensive training, supplementing the standard security guard training with specialized skills in:

    • Observation Skills: Advanced observation techniques empower our personnel to identify suspicious behavior and potential shoplifting attempts before they escalate.
    • De-escalation Skills: Our staff members are skilled in de-escalating situations, ensuring a calm and composed approach that minimizes disruption to the shopping experience.
    • Customer Service Skills: Our staff is trained to engage with customers in a professional, courteous, and helpful manner, thereby fostering a positive and welcoming atmosphere.
    • In-depth Knowledge of the Retail Sector: Our personnel possess an extensive understanding of retail operations and common tactics employed by shoplifters, which affords them a significant advantage in identifying and preventing theft.
    • Professional Appearance and Demeanor: Long Hai Securitas employees are trained to maintain a polished and sophisticated appearance, exuding confidence and friendliness in a retail environment.

    Long Hai Securitas’ dedication to excellence extends beyond initial training. We implement a stringent selection process to ensure the highest quality of our services. Our employees participate in regular performance evaluations and ongoing training to sustain their skills and adapt to the industry’s evolving trends and demands.

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